2019 Holiday Info
It's hard to believe it's that time of year again! We love the holidays here at TC and our goal as a team is to make this season easy for you and your loved ones. Whether that's by providing a great gifting option, handwriting a special postcard, or providing fantastic customer support...we want to do it all!
Below you'll find some info about Holidays 2019. Please get in touch with us if you have any other questions or require clarification. You can find us on email (email@example.com), Facebook, Instagram, live chat here on our website...the list goes on!
TC Office Closure
Please note that TC will be closed from Monday, December 23 until Friday, December 27 to give our team the chance to celebrate the holiday season with their loved ones. We’ll be back in the office on Monday, December 30 to resume Customer Support and respond to your inquiries in the order in which we received them.
Black Friday/Cyber Monday
As in years past, we do not offer specific discounts for Black Friday and Cyber Monday. This is because we commit 20% of profits to our in-house initiative, Gifting Travel, and we want to ensure we still contribute to this project in a meaningful way throughout the holiday season.
That said, we offer 30% off of orders of $100 USD or more. We want to encourage people can start their collections in whatever way makes sense to them and to allow people to share TC with friends and fam throughout the gifting season!
Holiday Shipping Recommendations
Taking into account the holiday shipping timelines passed on by our trusted shipping partners (Canada Post, USPS, DHL), we recommend placing your order by the following dates for the highest likelihood of receiving your order before December 25:
International orders: Monday, November 18, 2019
USA and Canada orders: Monday, November 25, 2019
Please note that ordering before these dates does not guarantee that your order will arrive before December 25 nor does placing an order after these dates mean that you will not receive your order. We do our best to build orders within 5 days to ensure your items are shipped from our office in Vancouver, Canada as soon as possible.
Free Returns and Exchanges
When it comes to the holidays, you are our main priority. We want you to be happy so that's why we offer free returns and exchanges until January 31, 2020 on items purchased between November 1, 2019 through December 31, 2019.
Gifting and Gift Cards
We miiiiight be biased but we think that Clips and Rings make the perfect gift for the travel lover in your life...especially someone who is hard to shop for and doesn't need any more "stuff." Not sure where the recipient of your gift has travelled? We offer Digital Gift Cards (in increments of $25) so they can choose the places they’ve visited as well as the type of Rings they want to collect (Country, 3-Letter, US State, and more).