Shipping & Delivery

 

We hope the information below helps, but of course get in touch with us at support@travellercollective.com if you have any other questions or require clarification. 

Current Status

We are currently hand-making orders placed on March 29th.

General Delivery Times
Once we've made your order, our shipping partners provide us with the following general delivery times:
  • 2-6 business days to the US.
  • 4-10 business days to Canada.
  • 6-12 business days to Australia, the UK, and Europe.
  • 8-28 business days to the rest of the world. 

 

Customs and Taxes 

We only charge our Canadian customers tax during checkout so, if you're from any other country, you may be charged duties/customs/taxes by your home country when your order arrives. These charges are the responsibility of the buyer.

Please be aware if you live in Germany, France or Italy, your customs process does seem to add an additional week to your expected delivery time.  


Free Returns and Exchanges

Not exactly what you were looking for? We're happy to provide returns or exchanges on all of our products. Just be sure to reach out to us at support@travellercollective.com within 30 days of receiving your order and we'll get you sorted out!