The information below is intended to answer your shipping and delivery questions. However, if you don't find the information you're looking for, don't hesitate to contact us
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All of our products are handmade by our small team in Vancouver and we strive to get your order made and sent in 6-10 DAYS for orders that do not contain Custom or Dated Rings and 6-14 DAYS for orders that contain Custom and/or Dated Rings.
We are pleased to offer the following flat shipping rates (with some exceptions):
- $5.00 USD flat rate to the US.
- $8.00 USD flat rate to Canada.
- $10.00 USD flat rate to most of the world (see exceptions below).
Please note that due to customs regulations in certain countries, we are unable to offer the $10.00 flat rate noted above on some orders. Shipping from Canada to the following countries using the carrier DHL is the safest and most reliable option and, as a result, the above shipping rates do not apply. Instead, shipping rates will be confirmed at the time of purchase. The countries we ship to using DHL are:
United Arab Emirates
As a general rule, and based on the information provided by our trusted partners, we assume the following delivery times:
- 2-6 business days to the US.
- 4-10 business days to Canada.
- 6-12 business days to Australia, the UK, and Europe.
- 8-28 business days to the rest of the world.
With customers in over 100 countries, we are thrilled to be able to send orders all over the world. However, we don’t have direct control over delivery times once your order is on its way to you. We leave delivery times in the capable hands of our shipping partners, Canada Post (Canadian and some international orders), USPS (US orders), and DHL (some international orders).
Unfortunately, at this time, we can’t provide tracking as a standard option. It’s a possibility we continue to investigate as we foster even stronger relationships with our shipping partners.
* Please note that because we do not charge tax on orders going outside of Canada, you may be charged applicable taxes and duties by your home country upon delivery.